My daughter and I took a daytrip to Montagu today and decided to go check out the restaurant at Guano caves for lunch. Arriving I stopped in front of the gates and got out to ask for directions, as we've never been. The old lady working at reception shouted at me to just go park. I was flabbergasted to say the least, so I was just standing looking at her in disbelief. Next she leaned forward and told me again slowly and enunciating her words as if I couldn't hear or understand her. I haven't been subjected to this level of disrespect in a long time. South Africa is becoming a real hub for tourism, so i really cannot understand that in this day and age reception people can still act this way towards visitors. Any places reception or front desk i the gateway to creating happy and satisfied return- customers. That said, I got into my car and almost turned around to go find another restaurant. But having travelled to Montagu specifically for this reason, we still visited the restaurant and Im so glad we did! Greaaattt service from our waitress, good food and ambience. And last but not least the best alcoholic milkshake, we will definately return to the restaurant. Please can the owners do something about the reception lady though? As a visitor/patron/tourist I should've been welcomed and treated with at least the same respect as I gave her, if not more, as I picked your establishment out of many others to spend my hard-earned money at. Lastly, I will be posting this same review on hello peter, as I believe people should be made aware of good, as well as bad service.